FREQUENTLY ASKED QUESTOINS
What are the shipping fees? And time to delivery my order?
Shipping fees in Egypt
- 70LE Cairo
- 80LE Alex & Delta
- 110LE Upper Egypt - Red Sea - North Coast
- FREE SHIPPING ON ORDERS OVER 1.999LE
Delivery Time: 2-5 working days after confirmation call. Delivery speed depends on address and response to delivery rep calls.
GULF/MENA 999LE ~ 20USD
Delivery time 7 working days after confirmation call. (only Online payment is accepted)
How to choose my right size?
There is a size chart available to guide you in each product page.
Moreover, after you place an order, we first make a confirmation call to review order details and confirm your selected sizes based on your height & weight.
Can I make changes to my order after it’s been placed?
Yes, after you place an order, we first make a confirmation call to review order details and do any changes that you request before shipping.
How To Return/Exchange My Items?
You can return or exchange any product during 14 days from receipt through:
- Return option available in your account
- Direct call or whatsapp message to our customer service mobile 01004424453
- Sending a mail to admin@kafwear.com
What payment methods can I use?
We have plenty of payment methods inside Egypt:
- COD - Cash on Delivery
- Bank Cards Debit/Credit
- Valu / Forsa / Sohoula
- Sympl
International Orders only ONLINE payments are accepted. COD orders are cancelled.
Can I purchase items with another currency?
Yes, when you pay with your bank card in any currency, the amount deducted will be equivalent to Egyptian value shown in checkout page based on official bank rates.