Conditions of Use

Welcome to KAF is owned, managed and operated by KAF Company. By using you agree to be bound by its conditions of use, legal notices, privacy policy and all disclaimers and terms and conditions that appear elsewhere on .


Errors on our site

Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a product contains inaccurate or incomplete data, including data about the product’s price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type. We also reserve the right to cancel or reject any order at our discretion.

We reserve the right to change product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold. Prices do not include shipping. If you are purchasing products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. Warranties for exported products may vary or be null and void.


Payment types we accept

Visa, MasterCard, Coupons issued by KAF Company through, Bank Transfer/Deposit and Cash on Delivery are accepted.



Prices and availability are subject to change without notice.
All credit/debit card billings will happen in displayed Egyptian prices displayed or their equivalent value calculated by your card company.
Incase of international shipping, the customer is responsible to settle all import charges and duties in the destination country.
Prices and Shipping Charges are inclusive VAT, and subject to applicable governmental fees when applicable.
All trademarks and trade names used herein are property of their respective owners.
Although we try to assure accuracy, KAF Company cannot be responsible for typographic errors on this website.
Upgrade offers and special promotions are subject to change without notice.
Manufacturer’s warranties in effect at time of purchase apply and depend on manufacturer policy or manufacturer’s agent.
Manufacturer’s specifications subject to change without notice.
KAF Company reserves the right to blacklist any customer and/or refuse any order without reason.
Customers are responsible for ensuring that the products they buy do not violate any rules or laws in the destination country. Ownership of the products are transferred to the customer once they are received from shipping courier.
Products with free shipping are only for Egypt deliveries unless otherwise specified.
Egyptian laws are the applicable laws to all transactions and any disputes shall be ruled in Egyptian Courts .


Shipped and Home Delivery products

You may have your product delivered to your home via one of our available home delivery options. We deliver orders on normal business days, which are Sunday through Thursday excluding government holidays. Weekend shipment of orders is currently not available. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays. Products can not be shipped to incomplete addresses. In cases of not accepting the delivery for reasons other than wrong items, the customer agrees to pay the shipping charges incurred and specified on the invoice.


Order cancellations

We are unable to refund any online purchase from the time your order is placed (when you click the Process Order button) until the product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your product, please review our returns policy.


Returns policy


If you receive wrong product/wrong size/defected product, KAF Company will gladly take return/refund requests only during 21 days from order date, according to the notes below.


Boxes and packing material have to be in the original condition and the product has to be unused and box undamaged.
All claims for shortages/ misshipments /misbillings/returns must be made within 1 day of delivery.


  • If return request is due to wrong item or defected item received, refund value will include all item and shipping value you have paid. A return request for any other reason, shipping will be charged (deducted from credit card refund or paid to shipping representative).
  • If the returned items was purchased in CASH, 1 shipping agent will pickup the item & another shipping agent will deliver cash refund in a different day.
  • If you carry purchase invoice, you can return your purchase at the nearest KAF store within only 21 days of invoice date.
  • Exchange shipping requests is accepted only incase you receive wrong item or defected item after the request is approved when you send a clear photo of the defected or wrong item to our email or to our whatsapp on 01004424453 with order# mentioned.
  • Exchange¬†shipping requests applies ONLY withim items of same value.
  • Accessories like underwear, socks, scarves, hats, etc are not subject to exchange or returns.
A copy of KAF Company’s invoice must be included with1 all returns.
All items must be returned complete and in their original boxes or packages with all original parts/documentation; if items are not returned with their packages or if any other item or documentation is missing, products will not be accepted as a return item.

Shipping charges

All shipping charges are based on average package weight and dimension. This may be different from actual weights of products. Shipping charges can be computed while finalizing your order prior to completion.





This Privacy Policy describes how we use and do not use information provided to us at and the steps we take to protect it.


Information we collect online

Information needed to make a purchase: When you make a purchase, we ask for your name, address, phone number, email address and other information necessary to complete and track your order. For purposes of billing, you might need to provide your credit card type, number, expiration date and billing address for the card.This credit card info are submitted on the payment gateway of PayFort company . PayFort company does not share any of your information or your credit card information with If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).

Information needed to create an account: You may create an account through at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card numbers in your account. You may change saved account information at any time.

Cookies and other computer information: When you access small text files known as “cookies” will be stored on your computer’s hard drive. A cookie allows us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and information about your first and last visits, number of visits, shopping cart contents. You may set your web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.
We also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any. Except in the case of IP addresses, this technical information cannot be used to identify you. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify unauthorized activities and pursue legal action.


How will my information be used?

Information collected on may be used in the following ways:
Schedule deliveries of merchandise that you purchase online.
Create an online account for you at
Bill your credit card for your purchases.
Confirm and track your orders.
Respond to your customer service inquiries.
Provide promotional communication and other information to you, if you choose to receive them.
Offer the products you want.
Optimize our advertising campaigns.
Customize your shopping experience.
Revise our website design based on anonymous information about our site visitors.
We do not rent or sell your name to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfil your order and/or to our business partners.


Accessing and updating my information

You can access and correct information you have shared with us online if you have established an account with Simply log in with your username and password and edit or delete whatever information you wish. Do not share your password with anyone.


Privacy protection

We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons.

We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an “https” prefix, indicating that the SSL technology is operating when using certain portions of our website, such as Register & Check Out features.


Proprietary Rights

All content included on or comprising website including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively “Content”) is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future.



If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password.

The website may only be used for lawful purposes.